Contact information
Contact Information — Amelia Chelsea
Last updated: August 7, 2026
At Amelia Chelsea, we value clear and direct communication with our customers. Here you'll find everything you need to get in touch with us.
1. Company Details
BFL ECOMM LLC 5830 E 2nd St Ste 7000 Casper, WY 82609 United States
2. Contact Email
📧 hello.ameliachelsea@outlook.com
This is our official customer service channel. We recommend using it for any inquiries related to:
- Order status or shipment tracking.
- Returns, exchanges, or refunds.
- Questions about products, sizing, or availability.
- Payment or billing issues.
- Any other general questions about our store.
3. Response Time
We respond to all emails within 24 to 48 business hours (Monday to Friday, excluding public holidays). During periods of high demand (sales, collection launches, holiday season), response times may be slightly longer; we appreciate your patience.
4. Before Contacting Us
To help us assist you faster, please have the following information ready:
- Order number.
- Email address used for the purchase.
- A brief description of your question or issue.
- Photos, if reporting a defective or damaged product.
5. Other Policies
For more information about our processes, please also see:
- Return & Refund Policy
- Shipping Policy
- Terms of Service
6. Contact Us
If you have any questions, suggestions, or concerns, feel free to reach out:
📧 hello.ameliachelsea@outlook.com
BFL ECOMM LLC 5830 E 2nd St Ste 7000 Casper, WY 82609 United States